Ampersand Intelligence Ltd privacy policy
Effective date: 20 May 2026
Who we are
Ampersand Intelligence Ltd is a UK company registered in England and Wales under company number 17056000. Our registered office is 71-75 Shelton Street, London, England, WC2H 9JQ. Our business phone number is +44 7842 882102.
What this policy covers
This policy covers personal data processed through our website, direct business communications, workflow automation services, and Meta app integrations that we operate for client-owned business assets.
Information we process
Depending on the service, we may process contact details, business account identifiers, message metadata, message content, support or sales workflow records, integration logs, and information voluntarily provided by clients or their customers.
How we use information
We use information to provide and secure our services, operate client workflows, maintain integrations, respond to enquiries, debug issues, meet legal obligations, and improve reliability.
Meta and WhatsApp integrations
Where we operate a Meta or WhatsApp integration for a client, the client remains the owner of its business account, WhatsApp Business Account, business profile, phone number, and customer relationship. We process integration data only to provide the requested technical service.
Sharing information
We do not sell personal data. We share data only with service providers, platforms, and client-approved systems needed to deliver the service, or where required by law.
Retention
We keep information only for as long as needed to provide the service, meet legal or accounting obligations, resolve disputes, and maintain security logs.
Your rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing of your personal data. Contact us to exercise those rights.
Contact
For privacy requests, contact c.lory@ampersand-intelligence.com or +44 7842 882102.